Shipping policy

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Delays or unavailable products

If we cannot meet the agreed dispatch time, we will notify you before that deadline, provide a revised estimate where available, and offer the choice to accept the delay or cancel the unshipped items for a refund.

If we cannot fulfill your order, we will cancel it and promptly refund the payment. When the entire order is cancelled because we cannot ship it, the refund includes the shipping charge.

Your rights concerning delayed or unfulfilled orders are not limited by our ordinary 24-hour cancellation window.

Incorrect addresses, missing or damaged packages

Please check your shipping address carefully before ordering. Email us immediately if a correction is needed. Changes may not be possible after dispatch, but we will help where we can.

If your package is missing, arrives damaged or contains the wrong item, contact us with your order number and any relevant photographs. We will investigate and arrange an appropriate resolution under our Return and Refund Policy and applicable law.

Contact and support

For shipping questions, address corrections or order assistance, email peptidemanialab@gmail.com.

For availability checks and product updates, join PeptideMania on Telegram. Send order numbers, shipping addresses and payment receipts privately by email—not in the group.